Help & FAQ

Frequently Asked Questions

Everything you need to know about Decoy Chess. Can't find your answer? Email us →

How to use the features

How do I use the Puzzle Creator?

How do I use Random Puzzles?

How do I use My Puzzles?

How does Mix Mode work?

How does the Chess Analyzer work?

What can I do for free?

How do credits work?

Do credits expire?

What are the available credit packs?

What payment methods are accepted?

Can I get a refund?

Do I need an account to use the app?

Which chess platforms are supported?

Is my data safe?

Why are some of my games not importing?

Who built Decoy Chess?

How do I get support or send feedback?

Ready to start improving?